Help and Accessibility Information

Introduction

This site has been designed to be simple and easy to use and should require very little additional help. However, here is some extra information you might find useful.

Accessibility

This site has been designed to comply with current standards of accessibility, as specified by the Web Content Accessibility Guidelines. All of our pages meet Level A requirements and the majority of Level AA and AAA requirements are also met.

We strive to obey the spirit of the Disability Discrimination Act (DDA) 2005 with respect to the provision of services online, as required by the Disability Rights Commission (DRC).

Changing font sizes

You may change the font size of this document to your preference through your browser:

• In Internet Explorer, select View, then Text Size, and then your preferred size.
• In Mozilla Firefox select View, then Text Size, and then Increase or Decrease to adjust the text size.

Printing Pages

Pages will print out differently to the way they appear on screen. This is intentional to minimise paper use by maximising the width of paper used for the main content of each page.

Help with PDFs

Opening PDFs

Some information on this site is made available in PDF (Portable Document Format). This is a widely used format, which enables application forms and other documents to be supplied to you in their original layout, thereby ensuring that the integrity of the document is preserved.

PDF files can be opened, viewed and printed on any PC with the Adobe Acrobat Reader installed. If you don’t already have this, you can Download the free Adobe reader here.

 

Note: You cannot edit a PDF unless you have a full version of Adobe Acrobat.

Links to PDF documents are indicated with an icon on the left, like this.

Accessibility of PDFs

PDFs may not be easily accessible to users who require assistive technologies, such as text readers. So Adobe has developed a method of converting PDF documents into HTML (normal web pages). To do this, you will need to copy the URL (web address) of the PDF document, which appears in the web browser address bar when it is selected. This will look something like www.tradeyorkshire.com/resources/document.pdf.

Then visit the document conversion page on the Adobe Website and paste the URL into the form on this page. The page will then convert the PDF into HTML format, which should then be accessible with assistive technologies.

For more information about accessibility of PDF and other Adobe products visit http://access.adobe.com

Help with Microsoft Word documents

Some information on this site may be available in Microsoft Word format, so that you can edit the content in Word. If you don’t have Word, you can still view the documents by downloading Microsoft’s free Word Viewer, but you won’t be able to edit them with this.

Links to Microsoft Word documents are indicated with an icon on the left, like this.